System Status
All Systems Operational
SMARTdiagnostics
Operational
SMARTdiagnostics OPC Connectors
Operational
KCF Academy
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Completed - The scheduled maintenance has been completed.
Sep 28, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 04:00 EDT
Scheduled - On Thursday, September 28th beginning at 4:00am Eastern, KCF engineers will be deploying the latest release of SMARTdiagnostics, which includes new features, fixes, and other improvements. Links to Release Notes outlining the changes will be available within SMARTdiagnostics for all users.

During the deployment process, users may briefly see errors or reduced performance. In the unlikely event of a service interruption, base stations will continue to buffer sensor data and re-transmit it when online.

We appreciate your patience, and look forward to bringing you the latest and greatest enterprise IIoT platform!

Sep 20, 15:06 EDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Resolved - Our cloud provider has resolved the underlying issue. Note that SMARTdiagnostics has been operating normally for the past several hours while we continued to monitor the issue. No sensor data was lost during the incident.
Sep 18, 20:48 EDT
Identified - This issue has been identified as a networking issue with our Cloud Infrastructure Provider. KCF had applied mitigations to work around the issue, but users may see intermittent errors until the issue has been fully resolved.
Sep 18, 15:15 EDT
Investigating - KCF engineers are investigating a possible issue with SMARTdiagnostics. We will post updates as additional information becomes available.
Sep 18, 14:08 EDT