The SMARTdiagnostics update has been deployed. However, the backlog of sensor data is still being worked off. Users may see gaps in sensor data while this is processed. Please be advised that Sensors and Base Stations may appear to be spuriously offline until data is caught up.
Posted Nov 20, 2020 - 07:57 EST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2020 - 05:00 EST
On 11/20/2020 beginning at 5:00am Eastern, KCF engineers will be deploying the latest release of SMARTdiagnostics, which includes new features, fixes, and other improvements. During the deployment process, users may briefly see errors or reduced performance. In the unlikely event of a service interruption, base stations will continue to buffer sensor data and re-transmit it when online. We appreciate your patience, and look forward to bringing you the latest and greatest enterprise IIoT platform!
Posted Nov 16, 2020 - 10:22 EST
This scheduled maintenance affected: SMARTdiagnostics and SMARTdiagnostics OPC Connectors.